08-12-2019 04:24 PM
08-13-2019 06:19 PM
Welcome back to the Best Buy Community forums. I'm sorry to hear that your camera isn't working out for you.
I'd be happy to look into this to see if that is returnable under our Return & Exchange Promise. Most products would have a 15-day return period for most customers. Please send me a private message through the link in my signature with your name, email address, phone number, and the order number. I'll see if that return is possible.