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Posts: 1
Registered: ‎01-11-2019

Is It Possible to Get a Shipping Invoice From Order?



I have an iPad that I bought in August 2018 from that needs service from Apple. I have the online receipt in my records, but Apple needs a proof of purchase with the serial # on it.


I specifically remember the shipping invoice had the serial # on it, but I no longer have it. Is it possible to get a copy of this invoice?


Thanks in advance!

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Registered: ‎11-30-2015

Re: Is It Possible to Get a Shipping Invoice From Order?

Greetings mistermych,


Getting an iPad serviced isn’t any fun! We appreciated your patience as you had waited for our reply. Thank you for joining our community to seek some further help on this matter.


You should be able to print a receipt using the options available in your purchasing profile. Have you checked out the directions noted here? Please let us know, if you need further assistance or you’re not finding your order associated with your purchasing profile. We’d be happy to help point you in the correct direction.



Mariah|Social Media Specialist | Best Buy® Corporate
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