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Posts: 2
Registered: ‎03-20-2019
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International Order

I can’t get the payment approved with this billing address instructed 10780 Kempwood Dr., Houston, TX 77043.

I am trying to call best buy but can’t get the call through a person. Tried solving on facebook chat and they instructed me to call the phone. I’m in a loop...
Posts: 201
Topics: 7
Kudos: 34
Solutions: 12
Registered: ‎11-23-2018

Re: International Order

Hello, brunocbnetto, and welcome to our online community!

 

Thank you for reaching out to us. I can understand how frustrating it must be to have exhausted multiple contact options for support and not receiving assistance yet. I'm hoping this loop you're caught in will end here on the Forums, and you're able to place your online order.

 

That being said, can you please send me a Private Message including your full name, email, and phone number? You can find the blue option to message me to the right of my name, below. 

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎03-20-2019

Re: International Order

I cant find the button to send you a private message
Posts: 201
Topics: 7
Kudos: 34
Solutions: 12
Registered: ‎11-23-2018

Re: International Order

It looks like I received a Private Message from you! Please check your inbox for my reply.

 

Thanks,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!