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Posts: 1
Registered: ‎11-27-2019

International Order - Payment problems

Hi.

 

I've completed an International Order to be picked up but even though I used Houston billing address instead of the real one Payment could not be completed.

 

Any other way to complete the payment?

 

Best regards.

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Posts: 5,206
Topics: 158
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Registered: ‎08-21-2017

Re: International Order - Payment problems

Hey there, diazign,

 

Thank you for visiting us here on our community forums. I hope your Thanksgiving is going well so far! There can be several reasons why an international order could be cancelled so I'd like to take a closer look in to this. Can you please send me a private message with a few more details? I'll need to verify your:

 

Full name
Email address

Phone number

Order number

 

You can send me a private message by clicking the blue button at the bottom of my post. I look forward to researching this for you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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