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New Member
Posts: 1
Registered: ‎11-02-2020

Insufficient Address

I purchased an item online. You shipped via UPS which transferred delivery to USPS which is now saying the item was returned to sender for Insufficient Address. I'd like to know where my package is. I don't want a refund. I want the item I purchased on Thursday. Can I pick it up in store?
Valued Expert
Posts: 8,663
Registered: ‎02-25-2013

Re: Insufficient Address

Well it is enroute back to the shipping center then at this time.


Have you had issues with UPS deliveries at this address before?


Sometimes for various classificaitons of packages UPS will not deliver to PO Boxes or Apartments.


What type of address did you use.  Do not post your address here


Did you use something like Rural Route or APO/FPO.  Were you having it delivered to a business?

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Trusted Contributor
Posts: 2,800
Registered: ‎02-07-2011

Re: Insufficient Address

The short answer is it's too late now, you will get a refund