07-27-2022 09:01 AM
Welcome to the Best Buy Forums!
Thanks for reaching out regarding your refund for the recalled Insignia Air Fryer. I can understand how anxious you must be to get that refund and have this issue resolved. I am happy to assist where I can.
You will need to reach out directly to the Best Buy Recall team in order to get any updates on your claim. You can give them a call at 1-800-566-7498 Monday through Friday from 8 a.m. to 5 p.m. Eastern Time.
I hope this helps! Please send a private message if you have any other questions by clicking on the blue button bellow my signature.
I hope this helps!1-800-566-7498
08-18-2022 11:20 AM
I hadn't gotten my refund yet either. I went to look for my email to see when I sent it out. I actually found an email from them with my refund in the form of an e gift card. I searched in my email using the word insignia. I actually had already deleted the email not knowing what it was. Thankfully I had not permanetely deleted it yet.