06-24-2020 06:32 PM
a) I bought a stove
b) I returned the stove because it was damaged in transit
I am missing a credit. Not rocket science.
07-02-2020 02:11 PM
Good afternoon, User937677,
Thank you for reaching out regarding the charges you're seeing on your end after returning a stove that was potentially damaged in transit. I apologize for the delay in our reply as we are a bit backed up due to higher than normal volumes. I know receiving anything in less than pristine condition is far from ideal, so I'm glad we were able to facilitate a return for you. With that said, I understand there's still some concerns surrounding the charges you're seeing. I would be delighted to take a closer look at this with you, so please keep an eye on your inbox in the top right corner of the page for my private message.