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Posts: 2
Registered: ‎11-24-2022
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In the running for the most absurd customer service chat in best buy history?

An agent lied to me multiple times in a customer service chat. I was in the middle of taking a video of the chat when they ended it. I have an invoice link the agent created, the agent's name, and the order from that agent's link. How can I get a full transcript of this chat. 

Posts: 64
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Registered: ‎11-08-2021

Re: In the running for the most absurd customer service chat in best buy history?

Hello, jllcommerce.

 

Welcome to the Best Buy Forums!

 

I appreciate you taking the time to write us regarding your experience. I would be reaching out to someone if I was experiencing the same thing.

 

I am happy to look into this for you, but first, I am going to need some more details from you. Please, send me private message by clicking the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.

 

Regards,

Jason|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎11-24-2022

Re: In the running for the most absurd customer service chat in best buy history?

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