11-24-2022 04:55 PM
An agent lied to me multiple times in a customer service chat. I was in the middle of taking a video of the chat when they ended it. I have an invoice link the agent created, the agent's name, and the order from that agent's link. How can I get a full transcript of this chat.
Solved! Go to Solution.
11-25-2022 08:13 AM
Welcome to the Best Buy Forums!
I appreciate you taking the time to write us regarding your experience. I would be reaching out to someone if I was experiencing the same thing.
I am happy to look into this for you, but first, I am going to need some more details from you. Please, send me private message by clicking the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.