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Posts: 2
Registered: ‎10-22-2017
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I would like to cancel my delayed order

I pre-ordered an LG G8ThinQ phone and I received an email indicating that my order was delayed and there was no date given when the item would be delivered. I needed the phone by the 12th as I was getting it as a present for my wife. I am unable to cancel my order online. Please help as I will need to source elsewhere or get something else altogether. Thank you.

Posts: 862
Topics: 31
Kudos: 94
Solutions: 82
Registered: ‎10-19-2017

Re: I would like to cancel my delayed order

Hey, VirgilPrieto, 


I'd be happy to review your order to see what options are available. To do so, I will just need you to send me a private message with your order number, phone number, full name, and email. 


To send a private message, simply select the blue box labeled Private Message to the right of my signature. 


Faith|Senior Social Media Specialist | Best Buy® Corporate
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