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Posts: 1
Registered: ‎07-31-2020
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I was double charged. Please help.

Hi, 

 

I made a purchase on bestbuy.com on July 26 for only one order. But unfortunately I have got double charged on my credit card on July 28. It's not pending, it's charged. 

 

The two charges show two serial number on my credit card.

BESTBUYCOM8062575746RICHFIELD MN

BESTBUYCOM8062575559RICHFIELD MN

 

How can I proceed to the refund?

 

Thanks in advance.

Posts: 11,390
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Registered: ‎11-10-2008

Re: I was double charged. Please help.

The "Pending" charge will drop off within 7 days or sooner depending on your bank or card issuer. But it may take up funds otherwise to be accessible by you.

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.