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Wen9797
Posts: 1
Registered: ‎07-31-2020
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I was double charged. Please help.

‎07-31-2020 10:01 PM

Hi, 

 

I made a purchase on bestbuy.com on July 26 for only one order. But unfortunately I have got double charged on my credit card on July 28. It's not pending, it's charged. 

 

The two charges show two serial number on my credit card.

BESTBUYCOM8062575746RICHFIELD MN

BESTBUYCOM8062575559RICHFIELD MN

 

How can I proceed to the refund?

 

Thanks in advance.

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hockeycanuckjc
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Re: I was double charged. Please help.

‎08-02-2020 07:44 PM

The "Pending" charge will drop off within 7 days or sooner depending on your bank or card issuer. But it may take up funds otherwise to be accessible by you.

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
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John-BBY
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Re: I was double charged. Please help.

‎09-04-2020 12:10 PM

Moved: https://forums.bestbuy.com/t5/BestBuy-com/Re-I-was-double-charged-Please-help/m-p/1363893#U1363893

This message has been moved to its own topic.

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