09-12-2019 11:18 AM
I was traveling in Los Angeles and my order arrived after I left, I would like to ship to another location or return the product but I could not do it on the site, would it be possible to do this? because the current address is a hotel so I would need the best buy to get my product. Could you help me?
thank you very much already
09-13-2019 04:13 PM
09-13-2019 07:52 PM
Pretty sure your going to either have to have the hotel ship it to you so you can bring it into a store or go back to the hotel and pick it up.
09-17-2019 09:57 AM
Hi there, anacaroliness9,
Thanks for reaching out to us on our forums. We understand how important it is to receive your order and having it shipped to the wrong address would be a roadblock to that!
While we cannot make any specific promises, we would be glad to take a closer look at your order. Would you be able to send us a Private Message via the blue button in my signature? Please be sure to include your order number, full name, email address, and phone number in that message.