04-20-2021 09:21 PM
After return the item in the store they said they can't give me my money back because it was the original item not the reshiped one. But i didn't even get the reshiped one yet and it was lost i didn't even know when the hell it will come.
After come home and check the order status online the item was returned but it show the reshipped one was returned not the original one, i returned the original one for god sake. Now i can't even check when the reshiped one anymore wth.
They screw up my order and now i don't even know when will the reshiped one come so i can returned it for get my money back.
The item was 530$ alot of money for me, this is the first time Bestbuy dissapointed me.
Solved! Go to Solution.
04-20-2021 11:09 PM
04-20-2021 11:15 PM
04-20-2021 11:25 PM
04-21-2021 11:53 AM
Good morning, ryulion,
Welcome back to our forums. It’s disappointing to hear there seems to be an issue with the order you recently returned to us, and I can certainly understand your frustration up to this point. It sounds like there may have been more than one item shipped to you for this order, so I’d like to take a closer look and offer any clarification I can.
I see you’ve sent me a private message regarding this order, and I’ll be replying to your message momentarily. To read my message, you’ll need to be logged into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.
Speak to you shortly,