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Posts: 1
Registered: ‎04-20-2019

I received an empty box

I'm pretty frustrated right now. I ordered a nintendo switch game as a gift, and upon opening the box, I found out that there was no game. It was empty, no game in the box. I don't know what to do now. Thanks in advance

Posts: 3,201
Topics: 49
Kudos: 224
Solutions: 171
Registered: ‎08-21-2017

Re: I received an empty box

Hello, Angelo,


Welcome to our community forums. I order quite a few things online so I can imagine how surprising it would be to open a package only to find it empty. I'd be happy to take a look in to this to see how we can help. I'd like to take a deeper look in to this purchase. Can you please send me a private message with a few more details? I'll need to confirm your:


Full name

Shipping address

Phone number

Order number


To send me a private message please use the button at the bottom of my post across from my name. I look forward to your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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