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New Member
Posts: 3
Registered: ‎04-06-2020

I need to cancel an order immediately

[ Edited ]

i was attracted to this compouter when it was 600 without tax when i got the money together it went up to 750 w/o tax tried to get a refurbisehd for cheaper still 730 with tax so my friend after i told him this said it was on ebay brand new for 600 so i need to cancel this immedietly thank you

Purchase Date:

Apr 06, 2020

Order Number:

{removed per forum guidelines}

New Member
Posts: 3
Registered: ‎04-06-2020

Re: I need to cancel an order immediately

if you can price match this its there for a hair under 600 with no taxes i can pay the tax  the 650 is fine but honestly i wont pay more then 600 for this brand new so please price match this so i dont have to cancel so say 650 with taxes?

Posts: 4,663
Topics: 50
Kudos: 502
Solutions: 281
Registered: ‎11-29-2016

Re: I need to cancel an order immediately

Good morning, JohnHatfield,


Welcome to our forums, and thank you for reaching out to us with your questions.  It looks like there’s a couple different posts here, and I’ll be happy to offer some further clarification.


As outlined in our Cancel Your Order Help Center article, the timeframe available to cancel your order can vary, depending on the product, and where it is in the shipping process.  Generally speaking, we’ll have a 30-minute window after the order is placed to cancel the order.  After these 30 minutes, we’ll typically be unable to cancel your order. 


If you decide the computer you’ve ordered isn’t quite what you were expecting, or you’ve found a cheaper model elsewhere, don’t hesitate to utilize our Return & Exchange Promise to get the computer back to us.  If you have any questions regarding how you can return your order, you’ll find the full terms of our Return & Exchange Promise here.


In regards to your price match request, while we do offer to price match a variety of online retailers, eBay is not an online retailer we price match.  While we’ll be unable to honor your price match request, feel free to review the full terms of our Price Match Guarantee here, should you find an eligible price match in the future.


If you have any other questions or concerns, please don’t hesitate to visit our Support Forums again.



SeanM|Social Media Specialist | Best Buy® Corporate
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