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Posts: 1
Registered: ‎06-19-2019

I have not received my package but I can't find my tracking number. I used guest checkout. Help!

I used guest checkout, during my purchase of a google pixel 3a last Sunday. It should have been delivered by 18 June 2019. I can't seem to find the email confirmation of my order. Please help!

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Registered: ‎10-03-2017

Re: I have not received my package but I can't find my tracking number. I used guest checkout. Help!

Hi there, kcurly28! 

 

Welcome to the Best Buy Support community! 

 

I understand you have some concerns regarding an order that you recently placed with us. I know that I've often the one sitting on the edge of the couch waiting for the postal worker to show up with my newest tech, so I can understand you wanting to see what's going on with your package. I see that you have also sent us a private message with some additional information. I will be reaching back out to you via that private message, and look forward to seeing how we can be of best assistance here! 

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
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