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Registered: ‎12-25-2020
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I had an apple watch SE but I did not get the apple fitness

I purchased an apple watch SE in Nov.16.2020 but I did not get an apple fitness free 6mons trial till now. I already got the apple music and news for apple airpods. But I did not get only apple fitness. I already looked for my email and spam all of them. but there was no that redeem mail. please send it to me.
Posts: 705
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Registered: ‎02-08-2019

Re: I had an apple watch SE but I did not get the apple fitness

Hey, Daya04,


Thanks for reaching out to us on the Forums! The new Apple Fitness looks awesome, I can definitely understand wanting to redeem that and get started right away. I'd be happy to look into this.


It sounds like your purchase qualifies for the 6 month free trial and that you've done the usual troubleshooting steps to locate the email- check Spam/Junk/Promotion folders, and to no avail. I'm sorry to hear that! Please send us a private message with your full name, email, and phone number and I can take a closer look and see how I can help.





Meg|Social Media Specialist | Best Buy® Corporate
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