12-25-2020 04:55 AM
Solved! Go to Solution.
12-26-2020 03:58 PM
Thanks for reaching out to us on the Forums! The new Apple Fitness looks awesome, I can definitely understand wanting to redeem that and get started right away. I'd be happy to look into this.
It sounds like your purchase qualifies for the 6 month free trial and that you've done the usual troubleshooting steps to locate the email- check Spam/Junk/Promotion folders, and to no avail. I'm sorry to hear that! Please send us a private message with your full name, email, and phone number and I can take a closer look and see how I can help.