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Posts: 1
Registered: ‎04-21-2020

I don't know how to fix what i did

I just purched a Dell 1440p144hz gaming monitor with best buy credit, however, when i made the best buy account i used @gmail.cim instead of @gmail.com and it somehow accepted it. I now cannot get into the .cim account. I don't know how to go about fixing this problem.

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Posts: 536
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Registered: ‎11-23-2018

Re: I don't know how to fix what i did

Hello, jebarnes0916, and welcome to our online community!

 

Thank you for reaching out to us through the Forums for support. As you can tell, we are a little backed up on inquiries, and I apologize for this delayed response. Regardless, we want to make sure your account concern has been addressed.

 

We definitely want to have your My Best Buy account accessible to take advantage of all the rewards and perks available. That said, I would be looking to get my email corrected as well, especially if you're trying to locate a receipt for your gaming monitor purchase.

 

If you're still looking for assistance please send me a Private Message including your full name, email, and phone number. You can find the blue option to message me to the right of my name, below.

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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