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New Member
Posts: 1
Registered: ‎10-27-2017

I didn't received my package but I received a Delivery Confirmation email

Hi, the email says that my order was delivered on 10/25, but I didn't received it yet.

 

I need a quick solution because It was send exactly for the date we need it.

 

 

Regards,

Laura

Posts: 3,203
Topics: 49
Kudos: 224
Solutions: 172
Registered: ‎08-21-2017

Re: I didn't received my package but I received a Delivery Confirmation email

Hello Laura-

 

Thank you for registering to our Forums and letting us know about your order. I am sorry to hear that it has been marked as delivered but you did not receive it. I've had that happen to me before so I absolutely understand how frustrating it can be. I am happy to see how I can assist you with this order.

 

Can you please send me a private message with some further information about your order? I will need:

 

Your full name
Email address on order
Phone number on order
 

To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you so I can further help you with this order.

AndrewB|Social Media Specialist | Best Buy® Corporate
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