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Posts: 1
Registered: ‎05-29-2021

I cant find my return label

When I go to the bestbuy app and go to my purchases and Click on the item I want to return it doesnt show a return label it just says that the return request is confirmed.

Posts: 11,663
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Registered: ‎11-10-2008

Re: I cant find my return label

Have you contacted someone in chat or the 1-888 number to get a label resent? This would be the quickest if you need to return an item.

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit for support or dial 1-888-BEST-BUY for further assistance.
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Registered: ‎08-21-2017

Re: I cant find my return label

Hello, Devantee19,


Thank you for taking the time to reach out to us here on our community forums. I know it's not always easy to stop by your local Best Buy so I can totally understand wanting to get this returned by mail. I appreciate you letting us know about this and would like to see how I can help you get this label.


Based on your post it sounds like this may have already been sent to you. Just to be sure, have you checked the Spam and Junk folders in your email account? These can sometimes be filtered out of your inbox.


Please let me know if you still can't locate this so I can further assist you!

AndrewB|Social Media Specialist | Best Buy® Corporate
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