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Posts: 3
Registered: ‎04-30-2019

I Put in the Wrong Address

I just bought an item from BestBuy.com but I accaccidentally sent it to an old address in a different state. I have no way of even trying to get it if it gets delivered. 

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Posts: 316
Topics: 23
Kudos: 79
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Registered: ‎10-19-2017

Re: I Put in the Wrong Address

Hello, PRPB1328,

 

Welcome to our Best Buy Forum community! While I wish you had discovered us under different circumstances, we're glad you came to us for support with your order. We know mistakes happen, which is why you should have thirty minutes after the order is placed to make modifications such as changing the address.

 

After those thirty minutes, it can be more difficult to get those changes made. If you're unable to update the address on your end, please use the "Private Message" feature to the right of my signature to provide

 

  • Your full name
  • Phone number
  • Email
  • Order number
  • Old address
  • New address

Sincerely, 

Elle|Social Media Specialist | Best Buy® Corporate
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