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Posts: 1
Registered: ‎01-11-2019

How to file a complaint?

After several frustrating calls with zero resolutions, I am very curious how a customer is able to file a complaint formally other than going to the Better Business Bureau?

Posts: 6,579
Topics: 111
Kudos: 420
Solutions: 299
Registered: ‎11-30-2015

Re: How to file a complaint?

Good Afternoon tmgreenwald,


Welcome to our community! We’re sorry to hear that you found us looking to share a less than ideal experience with Best Buy. Thank you for taking the time out of your day to post to us.


Can you please sharing what you’re look for help with? We’d be happy to see how we might be able to help. As noted here all of us with a -BBY after our names work out of the Corporate Office. If you prefer, you’re welcome to share with us privately. A private message can be sent by choosing the Blue Private Message button in my signature. We look forward to hearing more about your experience to see what insight or assistance we can offer you at this time.



Mariah|Social Media Specialist | Best Buy® Corporate
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