Add Product

Search Results:

Posts: 8,743
Topics: 368
Kudos: 108
Blog Posts: 0
Solutions: 559
Registered: ‎10-10-2012

How to Reset your Password

MY BBY.png


How to Reset your Password


Have you ever tried to login to an account and for some reason can’t remember your password?  You try all of your older passwords, but are still unable to login.  The best available option would be to reset your password.  Here are the steps to reset your password:



1.  Go to or open the Best Buy App



2.  Click Sign In link ( or Sign In or Join link (Best Buy App)





3.  Click Reset it link ( or Forgot Password? link (Best Buy App)





4.  Enter Email Address associated with account.





5.  Click Continue.



6.  Choose between receiving a verification code via Email or Text.





7.  Receive Verification Code





8.  Enter Verification Code





9.  Click Continue



10.  Enter and Confirm New Password





11.  You may also enter an Account Recovery Phone Number





12.  Click Save & Continue



13. You will receive Password Changed email



Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!