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Posts: 2
Registered: ‎05-05-2019

How much time does it takes Best Buy to authorize my credit card for an order?

Hello, I have placed an order on May 5th, since then, my bank has not received any authorization or charges yet, and the order status is still, In progress, and Preparing.
How much time does it take to best buy to authorize my credit card?
And, how do I know if best buy authorized my credit card?
I'm worried because a friend will received what I bought, and, I am off the country, I will be back for two weeks but then I will travel again, and I want to have what I have bought.
Posts: 12,468
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Registered: ‎01-03-2013

Re: How much time does it takes Best Buy to authorize my credit card for an order?

Hello, Luismy31, 

Welcome to the forum and thank you for connecting with us regarding your order! Not seeing an order progress as you imagine can leave one questioning what may be going on with an order. Typically we will authorize the funds on a form of payment to ensure the funds are available right away. This doesn't allow us to collect the funds though. On your end, this may show as a charge, a pending charge or authorization, or it may not show at all, depending on your financial institution. A common exception to this is PayPal, in which we generally collect the funds immediately. 

I would be happy to look into this with you, so I am sending you a private message. Please keep an eye on your inbox in the top right corner of the page for my message. 



Tasha|Social Media Specialist | Best Buy® Corporate
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