05-05-2019 04:47 PM
05-05-2019 05:12 PM
Welcome to the forum and thank you for connecting with us regarding your order! Not seeing an order progress as you imagine can leave one questioning what may be going on with an order. Typically we will authorize the funds on a form of payment to ensure the funds are available right away. This doesn't allow us to collect the funds though. On your end, this may show as a charge, a pending charge or authorization, or it may not show at all, depending on your financial institution. A common exception to this is PayPal, in which we generally collect the funds immediately.
I would be happy to look into this with you, so I am sending you a private message. Please keep an eye on your inbox in the top right corner of the page for my message.