01-30-2019 09:29 AM
Hi i will recieve my order of headphones today by ups ($432.96) . i have not opened them.
My pc's cpu went out last night and now i need that item more so if i return the unopened headphones today to the store Will the funds be available righ then so i can buy the item while still at the store? .i used best buy credit card prefered ..
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01-30-2019 09:39 AM
Funds don't credit right away. You can choose a store credit instead.
01-30-2019 09:55 AM
Welcome to the forum! You ask a great question.
When a return is processed at our stores, you can expect to see the funds appear back on your credit or debit card within one full billing cycle, although it usually doesn't take more than a few business days. If you don't want to wait for those funds to go back to your card, I'd recommend just exchanging your headphones for another item on the same transaction rather than making a return and buying your item(s) on a separate transaction. This would bypass the need for a Store Credit, and if your new purchase was less expensive than your original order, any remaining funds would be refunded to you in the aforementioned timeframe.
I hope this helps. Thank you for writing to us.
01-30-2019 10:39 AM