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Posts: 1
Registered: ‎01-01-2019

How can I receive my e-gift card?

I ordered some products on 12/19 2018  and got a free 75$ E-Gift card. But I have not received the E-mail yet.Even I push "Resend confirmation e-mail"  Just can't receive confirm E-mail. What should I do next? Can I change my email address?


Posts: 1,951
Topics: 21
Kudos: 149
Solutions: 99
Registered: ‎10-19-2017

Re: How can I receive my e-gift card?

Hello, BenShao,


Thank you for joining out community!


I love getting e-gift cards when buying certain products, and I appreciate you taking the time to write us about this. First, I want to apologize for the delayed response due to the massive number of messages we received this holiday season. We are trying to respond as quickly as possible. Let’s see what’s going on with this one for you.


I am going to need some more details from you. Please, private message me your order number, full name, phone number, and e-mail address connected to you account. To send it, log into your account and click on the “Private Message” button next to my signature.


I look forward to hearing from you.


Thank you for posting!

Deysha|Social Media Specialist | Best Buy® Corporate
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