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Posts: 5
Registered: ‎02-13-2019

Honestly Best Buy just says next day delivery as a hook

Twice in a month, I have ordered from Best Buy online. Both times they had indicated next day delivery.

Both times, they failed to meet their commitment.

The latest, I ordered an apple pen from them yesterday eary in the day. Recevied notification package would be on my doorstep the next day.

Today (next day) receive a notice that package won't be delivered as expected. To top it off, the tracking tool shows the package has not even left Best Buy.


Posts: 575
Topics: 24
Kudos: 177
Solutions: 37
Registered: ‎11-30-2015

Re: Honestly Best Buy just says next day delivery as a hook

Welcome Back, f100owner!


Thanks for reconnecting with us, here on the Best Buy Forums. I also like to get my orders as soon as possible, and I apologize for any unexpected delays with your recent orders. I would be happy to look into this for you, and review the shipping options selected. To get started, please send a Private Message containing your full name, email address, and phone number. You can find a link to send a Private Message in my signature.



Fey|Social Media Specialist | Best Buy® Corporate
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