BestBuy.com

[Tesman2577]

I need help with my order! I ordered it last Friday and it still says it’s “packaging my items” it’s been this way for 6 days and it’s supposed to be arriving tomorrow!

[CWMAD]

They will just delay it and give you no information as to why. Just like they did to mine

[Tesman2577]

Well this sucks

[CWMAD]

I put premium shipping on my orders and all of them are delayed. What's the point in offering this, if you can't supply the timeframe to your customers?

[Kadian-BBY]

Welcome to the Best Buy Forums!

Hello Tesman2577! Thanks for taking the time to stop by our community forums,  though I wish it were under better circumstances. I completely understand your concerns with not seeing an updated status on your order. I can definitely take a look into this for you.

Please, send me a private message by clicking on the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.

Sincerely,

[Tesman2577]

I msg you

[Kadian-BBY]

Thank you. Your message was received and I will be responding there shortly.