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New Member
Posts: 4
Registered: ‎03-30-2017

Help with incorrect item shipped

Hi,

Bestbuy.com shipped incorrect items to me. I returned the incorrect item but I only got a partial refund. I got 3 times and did 1 chat but it is not resolved. Best Buy wants me to return the items that I have never received in order to get a full refund. Help please.

Thank you

Posts: 205
Topics: 13
Kudos: 13
Solutions: 9
Registered: ‎10-19-2017

Re: Help with incorrect item shipped

Hi there, ikkyu21,

 

I would love to take a more in-depth look into this. So that I can, could you private message (PM) me with your order number, phone number, full name, and email?

 

Thanks! 

 

Faith|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎03-30-2017

Re: Help with incorrect item shipped

I sent you a PM