07-30-2021 02:56 PM
Hi Best Buy Support, one of my gift cards hasn't been refunded yet over 24 hours after Best Buy canceled my order. 4 of the 5 were refunded, but not the one with the most value.
08-01-2021 11:34 AM
Thank you for stopping by our community forums to let us know about this gift card. I know I hold onto gift cards until I see the perfect sale so I can understand wanting to get this remaining gift card refunded as quickly as possible.
Generally, gift cards are refunded within 24 hours of your order being cancelled or refunded. Since this time frame has passed, I'd like to review your order to see if I can be of any assistance. I will need to gather a bit more information about this order so I can begin to work on this.
Can you please send me a private message that includes your:
You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to your response.
|AndrewB|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!