04-19-2019 02:39 PM
Hi, please help. Everytime I order online, it keps cancelling my order saying it cant verify my information.
I called customer service and they said to try a different credit card, and I did that but my order was still cancelled.
Can someone here please verify my information and make it stick in the computer system?
04-19-2019 02:45 PM
Welcome to the forums and thanks for the post! I can imagine having your orders cancelled can be a bit frustrating especially when you're unsure of the reason.
While orders can be cancelled for a variety of verification reasons, I'd be happy to take a deeper look and see if I can find out more. Would you be able to send me a private message with the following?