10-06-2021 06:40 PM
10-08-2021 11:07 AM
Good morning, Jtglenn90,
Thank you for taking the time to visit us here on our community forums. Having had a couple Apple Watch's over the years, I know how important it is to have a an AppleCare plan to make sure it's protected. It's certainly strange to hear that these serial numbers do not match and I'd be glad to look further into this to see how I may be able to help.
So I can get started, I will need a bit more information about your order. Can you please send me a private message that includes your:
Serial number of received Apple Watch
You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you.