12-01-2020 10:34 AM
Hope all is well-you guys are offering a lower price on Yakuza-Like A Dragon for Xbox.
I just called the My Best Buy Elite hotline and am having trouble getting a price adjustment and was not given a satisfactory answer why it was not being processed.
Can anyone help me out?!
12-02-2020 02:48 PM
If its a special sale or Cyber Monday or BF pricing you can't price match it because its not a regular sale.
12-02-2020 03:58 PM
Thanks for reaching out to us about this! Our Price Match Guarantee states that we do not price match "items for sale the Sunday before Thanksgiving Day through the Monday after Thanksgiving, whether offered by us or a competitor." However, it looks like you reached out to us the day after Cyber Monday, meaning your request should be eligible! I'd love to check this out and see if I can help.
Please send us a private message with your full name, email, order number and phone number and I can get started!
|Meg|Social Media Specialist | Best Buy® Corporate|
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