Add Product

Search Results:

Valued Member
Posts: 65
Registered: ‎03-01-2012

Having trouble with price adjustment

Good morning,


Hope all is well-you guys are offering a lower price on Yakuza-Like A Dragon for Xbox.


I just called the My Best Buy Elite hotline and am having trouble getting a price adjustment and was not given a satisfactory answer why it was not being processed.


Can anyone help me out?!



Posts: 11,663
Topics: 1,968
Kudos: 1,025
Blog Posts: 0
Solutions: 366
Registered: ‎11-10-2008

Re: Having trouble with price adjustment

If its a special sale or Cyber Monday or BF pricing you can't price match it because its not a regular sale.

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit for support or dial 1-888-BEST-BUY for further assistance.
Posts: 705
Topics: 31
Kudos: 137
Solutions: 50
Registered: ‎02-08-2019

Re: Having trouble with price adjustment

Hi, chicagocubsfan!


Thanks for reaching out to us about this! Our Price Match Guarantee states that we do not price match "items for sale the Sunday before Thanksgiving Day through the Monday after Thanksgiving, whether offered by us or a competitor." However, it looks like you reached out to us the day after Cyber Monday, meaning your request should be eligible! I'd love to check this out and see if I can help.


Please send us a private message with your full name, email, order number and phone number and I can get started! 




Meg|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!