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Posts: 1
Registered: ‎10-29-2020

Haven't Received Refund

[ Edited ]

I pre ordered pikmin 3 deluxe back in august and yesterday my order was canclled for no reason withou warning. The order number was {removed per forum guidelines} is there anyway i can get my money back or reinstate the order 

Posts: 5,065
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Registered: ‎11-29-2016

Re: Haven't Received Refund

Good afternoon, sir_nicky777,

 

Welcome to our forums!  While I am sorry to hear your order has been cancelled recently, I’ll be happy to answer your questions regarding the status of your refund going forward.

 

While we’ll be unable to reinstate an order after it’s been cancelled, please know that once your order is cancelled, the time it takes the funds to return to your account can vary, depending on the bank or credit card company associated with your card.  You’ll be able to see a few of these timeframes in our Cancel Your Order Help Center article.

 

I hope this helps, but if you’re still not seeing your refund on your credit card statement, feel free to visit our Support Forums again, and we’ll be happy to continue to assist. 

 

Regards,

SeanM|Social Media Specialist | Best Buy® Corporate
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