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Posts: 23
Registered: ‎03-07-2013

Have not received my game yet!

I ordered a game and have not receved yet it and could use some help please.

Posts: 452
Topics: 34
Kudos: 92
Solutions: 32
Registered: ‎10-03-2017

Re: Have not received my game yet!

Hello there, AzGoat!


Thanks for posting with us on here! being a fellow gamer, I can totally understand the excitement of receiving a new game! If the expected delivery date has not yet passed, we typically ask that you allow us the time to fulfill your order, and will be sure to keep you updated via email. If the expected delivery date has passed and you will haven't received your order, we'd be happy to check this out for you and see what the current status of your order is. 


I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

  • Your full name
  • Your phone number
  • Your email address
  • Your order number

To send me a private message, please click the button labeled "Private Message" in my signature below.



Vince|Social Media Specialist | Best Buy® Corporate
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