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New Member
Posts: 1
Registered: ‎11-28-2019

Have not received a confirmation email

So I made an order as a guest and never recieved a confirmation email with an order number
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Posts: 1,362
Topics: 17
Kudos: 94
Solutions: 82
Registered: ‎10-03-2017

Re: Have not received a confirmation email

Hello, Cleveland314,

 

Welcome to the forums!

 

The confirmation portion of any order is always one of the most important parts. If you don't receive confirmation, it can make you wonder if the order went through successfully. Not to worry, as I am here to save the day. To get started, I simply ask that you shoot us over a private message with your full name, email address, phone number, and the order details. Once I have that in tow, I can go ahead and see what's going on and give you any updates I may find!

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Posts: 1,362
Topics: 17
Kudos: 94
Solutions: 82
Registered: ‎10-03-2017

Re: Have not received a confirmation email

[ Edited ]

Hello,

 

In case any other customers see this post, these orders were for Best Buy Canada, and we are unable to assist with those. Please reach out to our friends to the north here if you are a customer of Best Buy Canada. I also welcome you to reach out to them on Twitter at @BestBuyCanHelp or on Facebook by visiting their page Best Buy Canada. However, please note that the latter option does not allow the ability for private messages.

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!