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Posts: 1
Registered: ‎10-31-2019

Have nor received full refund for item returned a month back

Hello, I have been calling order support number for almost a month now for the refund of the return. The order total is $587.43 and the refund so far has been only $234.03 after several follow ups. Not sure why bestbuy decided on that . I still need to receive $353.40. The order support filed several cases/escalations and still I dont have the refund. Can someone else please look into this and help with my refund.

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Registered: ‎08-21-2017

Re: Have nor received full refund for item returned a month back

Hello, venkatrrb,

 

Thank you for stopping by our community forums. I know I'd be a bit confused to see only a partial refund. I would be happy to take a closer look at this to see how we can best assist you. Did you make this return at one of our store locations or by mail? Can you please send me a private message with a few more details? I will need to confirm your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking the button at the bottom of my post across from my name. I look forward to hearing back from you.

 

AndrewB|Social Media Specialist | Best Buy® Corporate
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