Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎03-19-2020

HELP!!! Used the wrong email on a pre ordered item on a guest account

I just ordered a game online and accidentally used the wrong email and didn’t notice until the order was completed. This was with a guest account so I have no way to log in and see my order. Any way I can cancel the order without knowing the order number or have an order form? It was also for an in store pick up so now I have nothing the prove I bought it in it store. What do I do???!?!?!?
Highlighted
Posts: 4,754
Topics: 143
Kudos: 351
Solutions: 219
Registered: ‎08-21-2017

Re: HELP!!! Used the wrong email on a pre ordered item on a guest account

Good afternoon, slugbug229,

 

Welcome to our community forum. As an avid online shopper I've made more than a typo or two. I would be happy to help you locate this order and see what options we have available to assist you. I'll need a few more details so I can begin to search for this order. Can you please send me a private message that includes your:

 

Full name

Phone number

Shipping address

 

You can send me a private message by clicking the blue button at the bottom of this post across from my name. I look forward to your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!