07-12-2019 11:49 AM
Thank you for taking the time to reconnect with us on the forum.
Does the actual charge appear on your credit card statement? If so, have you spoken with your bank yet? I would suggest doing so if you have not done so already. My wife and I recently went through a similar situation where random charges popped up on your credit card that we didn't make, and it was definitely a scary experience but luckily our bank stepped up to the plate. Let's see if we can find this order. Please send me a private message with the information listed below, by clicking on the blue button in my signature, and I will see what I can do to help.