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Posts: 2
Registered: ‎11-18-2018

Gift cards ordered online not activated

I recently ordered some gift cards on line.  Two where for Christmas and one for my Playstation network.  The Playstation network says not activiate.  Also the Starbucks one when I enter into my Starbucks app it says that the card is not activated.  I would imagine the Chipolte one and TJ Max is the same way.  I have never had an issue before this but a total disappointment.  What should I do now?

Posts: 6,594
Topics: 95
Kudos: 598
Solutions: 361
Registered: ‎12-23-2016

Re: Gift cards ordered online not activated

Hi Drakko,

I’d be happy to check into these orders for you to see if I can help get those gift cards activated. In order to do that, I’ll need a few order details from you.

Please reach out to me through a private message by using the link in my signature below this post. I’d need your name, email address, phone number, and your order numbers. If you have the gift card numbers, they may help out as well.


Kyle R|Social Media Specialist | Best Buy® Corporate
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