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New Member
Posts: 2
Registered: ‎10-17-2022

Gift card wrong email

[ Edited ]

Hi, I purchased a laptop with gift cards and then returned the laptop b/c it was not working.  I received the email that the return was processed and I was issued a gift card but the email address is incorrect - it contains a typo.  I can see only the last few digits but I can tell they misspelled my last name.  

Order # {removed per forum guidelines}

Posts: 152
Topics: 1
Kudos: 18
Solutions: 5
Registered: ‎11-24-2021

Re: Gift card wrong email

Hello, HaloBarkley,


Welcome back to our online community. We appreciate you reaching out for assistance with your refund here on our Forum. Missing out on your recent gift card purchase is not okay and I too would be looking for some help. So that I can assist you with this, please send a Private Message including your full name, email address and phone number. You may send a Private Message by clicking the blue button next to my signature below.  


I look forward to assisting you.




Lisa|Social Media Specialist | Best Buy® Corporate
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