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Posts: 2
Registered: ‎04-19-2020

Gift card refund

[ Edited ]

I am very frustrated with my purchases from best buy. Today I ordered 2 google play egift giftcards online and when I tried to redeem them the link said that they have already been redeemed. The gift cards purchase were both 50.00 and my bank statement says I was charged 50.00 3 times. I only purchased them 2 times and i didnt even get the 2 i asked for. I contacted google support and they were no help because the codes were already redeemed from a different email that they could not recover. I would like all 3 charges refunded.
My email is {removed per forum guidelines}
My phone number is {removed per forum guidelines}
I have pictures and screenshots of all purchases etc.

Posts: 979
Topics: 54
Kudos: 255
Solutions: 58
Registered: ‎11-30-2015

Re: Gift card refund

Hi, Amylynndanciu37,

Thanks for posting with us. I'm sorry for the delays during this strange time.

It's understandable that you'd like to get this straightened out, especially since the codes you received aren't working. I would be happy to look into this for you and see what next steps might be available. To get in touch, please send a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.


Fey|Social Media Specialist | Best Buy® Corporate
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