BestBuy.com

[mmanish046]

I placed an order on June 10th and it got cancelled automatically in 5 minutes. I immediately got my partial refund in my paypal account but i havent still gotten my GC refund. It been 10 days and its been incredibly furstrating to get my funds. worst think i cannot use it to buy something for my dad since the fathers day is tomorrow. I already tried calling the customer serive like "8" freaking time. every time they tell me to wait for 24 hours and guess what i never got any refund. I am so furstrated and i have to idea what to do. DO I EVEN KEEP TRYING AT THIS POINT? I am so done. Also some of the CS member have been extremely rude. OKAY I AM DONE RANTING. 

[mmanish046]

Hello, I am also having similar issue. I have placed order on June 10th. The order got cancelled automatically in 5 minutes. I got partial refund back to my PayPal account but I haven’t gotten my GC refund.

[Alex-BBY Social Media Specialist]

Hello, mmanish046,

Welcome to the Best Buy Forums!

We appreciate you bringing this to our attention regarding a missing refund. It's not the experience we want our customers to have, I truly apologize for this experience. I would love to dive in and see how I can assist. Can you please send us a private message with your full name, phone number, email address and order number? You can click on "Private Message" next to my signature. 

Thank you,