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New Member
Posts: 2
Registered: ‎10-02-2022

Gift card not working

Trying to buy online, add the gift card, summary says -$25 (the amount of the gift card). But when I go to pay it shows the amount as if I didn't add the gift card. What's going on? 

Social Media Specialist
Posts: 151
Registered: ‎12-29-2021

Re: Gift card not working

[ Edited ]

Hello, User2727560,


Thank you for being a part of our forums. I can understand that issues using your gift card can be difficult. I would be able to further assist you if you would please reply in a Private Message with your full name, email, and phone number with a description of what you are attempting to purchase and the Gift Card number to verify funds available. 



Thomas|Social Media Specialist | Best Buy® Corporate
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