05-27-2019 08:10 PM
I ordered online on Bestbuy.com. I used a gift card to buy my order. Unfortunately, my order was cancelled. The gift card balance still hasn't been returned to my gift card. I called customer support and I was told to wait an hour. It's been an hour. This is really frustrating as I'd like to get my order as soon as possible.
05-28-2019 02:32 PM
Just wanted to reach out and let you know that we have replied to your private message. As a side note, please know that gift cards can take between 1 to 2 business days to complete the refund process.