08-06-2020 09:00 PM
08-11-2020 12:50 PM
Thanks for joining our online community.
It's understandable that you'd like to receive an update on your refund. It's quite strange that it's taken this long, as refunds to Best Buy Gift Cards typically process through within 24 hours. I'll need a little bit more information to look into this for you, so I'll be sending you a Private Message with a request for additional details. Please keep an eye out for the envelope icon in towards the upper right-hand corner of your screen. If there are any issues with the Private Message going through, you can find a link to send a Private Message to me in my signature.