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Posts: 1
Registered: ‎07-07-2020

Gift card code email not being sent

I bought a $15 iTunes gift card online today and I never got my email with the code. Please help Smiley Sad
Posts: 2,662
Topics: 108
Kudos: 109
Solutions: 131
Registered: ‎10-19-2017

Re: Gift card code email not being sent

Hi, AGuyInNeed,


Thanks for posting, though I wish you had found us under better circumstances. Typically, e-gift cards should fulfill pretty quickly, though it can vary depending on order processing. As it has been a few days since you posted, do you have an update on your situation? Did you ever receive the e-gift card email? Have you checked your Spam, Junk, and/or Promo folders?


If you’re still needing assistance with this, please send me a private message with some additional information. I’ll need your full name, phone number, email address, and order number.



Kayla|Social Media Specialist | Best Buy® Corporate
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