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Posts: 4
Registered: ‎10-03-2018

Gift Card not working

One recent best buy giftcard I puchased from does not work. At check out it says not valid. 

Can someone please help me solve this issue? thanks

Posts: 278
Topics: 12
Kudos: 49
Solutions: 18
Registered: ‎02-08-2019

Re: Gift Card not working

Hi, xuxu4652,


I would be happy to help and see what's going on with that gift card! Can you send us a private message with your full name, email, phone number, and order number or customer PIN, located at the bottom of your receipt? You can send us a private message by clicking the blue button in my signature. 




Meg|Social Media Specialist | Best Buy® Corporate
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