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Posts: 1
Registered: ‎05-30-2019

Gift Card Fraud

My gift card was skimmed last night and my balance is gone overnight. Please help cancel order
Posts: 2,712
Topics: 32
Kudos: 95
Solutions: 134
Registered: ‎10-19-2017

Re: Gift Card Fraud

[ Edited ]

Hello, Abodway,


Welcome to the forums!


I appreciate you taking the time to join and write us about your gift card situation. This is a horrible experience! Although, Best Buy is unable to reinstate stolen gift cards beyond any remaining card balance, as stated in our Gift Card Terms & Conditions, I’m here to help where I can.


In order for me to better assist you, please send me a private message with your gift card number (do not send the PIN), full name, phone number, and e-mail address connected to your account. To send it, click on the “Private Message” button next to my signature.


I look forward to hearing from you!

Deysha|Social Media Specialist | Best Buy® Corporate
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