01-19-2023 10:11 AM
I saw multiple theread about the same issue. Here is the context:
I got this gift card from Amazon. I placed an order the the authorization failed for this gift card and I don't know why.
Then I cancelled this order but that money does not go back to my gift card.
I saw multiple people got this issue resolved here. Hope someone can help.
Thanks in advance.
Solved! Go to Solution.
01-19-2023 11:26 AM
Hi there, forest503,
Thank you for reaching out to us here on Best Buy Forums, and welcome to our online community.
I can certainly understand wanting your funds to be available after cancelling your order.
I would be happy to look into this closer and assist where possible. To get started, please send me a private message by clicking on the button near my signature. Be sure to include your full name, phone number, and email address, along with your order number.
01-25-2023 02:44 PM